PRE-AUCTION WALKTHROUGH KIT
Congrats on your upcoming auction! To ensure everything goes smoothly with your event, we created a pre-auction walkthrough kit for Auction PRO and Auction PRO+ customers.
Auction ELITE users will have a personal one-on-one walkthrough. When you are ready to schedule your session, please email lisa@zgive.com.
To use the pre-auction walkthrough kit, please:
-
Download the pre-auction walkthrough checklist PDF (below)
-
Log into your auction portal
-
Watch the Pre-Auction Walkthrough video and reference your auction campaign and the checklist provided to ensure all details are correct for your event.
For ZGIVE Tech Support:
Call: (833) 944-8300
Email: support@zgive.com
For email, please allow 24 hours for a response time.
If you are an Auction PRO user, tech phone support is only available during your event.
To add unlimited 24/7 phone for 1 year, email support@zgive.com
For Clover Connect Merchant Account Support:
Call: (877) 828-0720
Email: cardpointesupport@fiserv.com
PLEASE NOTE: Clover Connect refers to you as "merchant".
Please have your MID ready for your call or include your MID and organization name in your email and subject line.