PRE-AUCTION WALKTHROUGH KIT
Congrats on your upcoming auction! To ensure everything goes smoothly with your event, we created a pre-auction walkthrough kit for Auction PRO and Auction PRO+ customers.
Auction ELITE users will have a personal one-on-one walkthrough. When you are ready to schedule your session, please email lisa@zgive.com.
To use the pre-auction walkthrough kit, please:
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Download the pre-auction walkthrough checklist PDF (below)
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Log into your auction portal
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Watch the Pre-Auction Walkthrough video and reference your auction campaign and the checklist provided to ensure all details are correct for your event.
PRE-AUCTION WALKTHROUGH CHECKLIST PDF
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PRE-AUCTION WALKTHROUGH VIDEO
CLICK IMAGE TO VIEW VIDEO
For ZGIVE Tech Support:
Call: (833) 944-8300
Email: support@zgive.com
For email, please allow 24 hours for a response time.
If you are an Auction PRO user, tech phone support is only available during your event.
To add unlimited 24/7 phone for 1 year, email support@zgive.com
For Clover Connect Merchant Account Support:
Call: (877) 828-0720
Email: cardpointesupport@fiserv.com
PLEASE NOTE: Clover Connect refers to you as "merchant".
Please have your MID ready for your call or include your MID and organization name in your email and subject line.
To Download ZGIVE FAQ's:
Click on the images below:
