PRE-AUCTION WALKTHROUGH KIT
 

 

Congrats on your upcoming auction! To ensure everything goes smoothly with your event, we created a pre-auction walkthrough kit for Auction PRO and Auction PRO+ customers. 

Auction ELITE users will have a personal one-on-one walkthrough. When you are ready to schedule your session, please email lisa@zgive.com.

 

To use the pre-auction walkthrough kit, please:
 

  • Download the pre-auction walkthrough checklist PDF (below)

  • Log into your auction portal

  • Watch the Pre-Auction Walkthrough video and reference your auction campaign and the checklist provided to ensure all details are correct for your event. 

PRE-AUCTION WALKTHROUGH CHECKLIST PDF

CLICK TO DOWNLOAD PDF

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PRE-AUCTION WALKTHROUGH VIDEO

CLICK IMAGE TO VIEW  VIDEO

For ZGIVE Tech Support:
Call: (833) 944-8300
Email: support@zgive.com

For email, please allow 24 hours for a response time.

If you are an Auction PRO user,  tech phone support is only available during your event.

 

To add unlimited 24/7 phone for 1 year, email support@zgive.com  

For Clover Connect Merchant Account Support:
Call: (877) 828-0720
Email: cardpointesupport@fiserv.com

 

PLEASE NOTE: Clover Connect refers to you as "merchant".
Please have your MID ready for your call or include your MID and organization name in your email and subject line.

To Download ZGIVE FAQ's:
Click on the images below:

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